Citibank Hours

Citibank Hours

Banking services have become essential to our lives in today’s fast-paced world. Whether managing personal finances, making transactions, or seeking assistance, having access to banking services at convenient hours is crucial. 

Citibank, one of the leading international banks, understands this need and strives to offer flexible hours of operation to cater to its customers’ diverse schedules and preferences. 

In this article, we will explore Citibank’s operating hours, both for its branches and digital services, to help you better understand the availability and convenience offered by the bank.

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About Citibank

Citibank is a renowned global banking institution with a strong presence in numerous countries. Known for its wide range of financial products and services, Citibank has established itself as a reliable choice for individuals, businesses, and corporations. 

With a commitment to customer satisfaction, Citibank recognizes the importance of providing convenient operating hours to accommodate the varying needs of its clients.

Citibank provides a comprehensive suite of financial products, including personal banking, credit cards, mortgages, loans, investment services, and more. 

Their focus on innovation and technological advancements has allowed them to introduce user-friendly digital platforms, making banking accessible anytime and anywhere.

Citibank Branches and Their Operating Hours

Citibank operates branches across different locations to ensure easy access to its services. The bank understands that individuals have different schedules and may require in-person assistance at specific times. Therefore, they offer two categories of branch hours to cater to different needs: regular and extended branch hours.

Here’re operating hours of Citibank:

Monday9 a.m. to 5 p.m.
Tuesday9 a.m. to 5 p.m.
Wednesday9 a.m. to 5 p.m.
Thursday9 a.m. to 5 p.m.
Friday9 a.m. to 5 p.m.
SaturdayVaries: 9 a.m. to 2 p.m. or 10 a.m. to 2 p.m.

Regular Branch Hours

Citibank’s regular branch hours typically align with standard banking hours. These branches are open during weekdays, Monday to Friday, and operate from morning until late afternoon. 

The exact opening and closing times may vary depending on the branch’s location. It’s better to check the specific operating hours of your local Citibank branch for accurate information.

Extended Branch Hours

Citibank offers extended branch hours at select locations to provide customers additional flexibility. These branches open earlier in the morning and close later in the evening compared to regular branch hours. 

The extended hours are primarily aimed at accommodating individuals with busy schedules who find it challenging to visit during typical banking hours.

Is Citibank Open 7 Days a Week?

Regarding Citibank’s operating hours, you’ll find that most branches are open for business from Monday to Saturday, totaling six days a week. 

However, if you require banking services on Sundays, fret not! Citibank offers alternative options such as ATMs, mobile apps, or online banking to cater to your needs. 

It’s worth noting that specific Citibank branches may have different schedules, so it’s always advisable to verify the operating hours of the branch you plan to visit.

Does Citibank operate on weekends? 

Most Citibank locations open their doors on Saturdays, although only some branches follow this practice. The operating hours may vary from branch to branch, typically between 9 a.m. to 2 p.m. or 10 a.m. to 2 p.m. 

However, please note that almost all Citibank branches remain closed on Sundays for banking activities. However, some select branches may offer limited Sunday hours, specifically from 10 a.m. to 2 p.m.

So, whether you’re planning a visit to a Citibank branch or need banking services on the weekends, you must be aware of their specific operating hours and consult the branch to ensure a smooth and convenient experience.

Citibank Online and Mobile Banking

Recognizing the growing reliance on digital platforms for banking needs, Citibank has invested significantly in its online and mobile banking services. These platforms allow customers to perform various banking tasks conveniently, regardless of the time of day.

Convenience and Accessibility

Citibank’s online and mobile banking services provide unparalleled convenience to customers. With a secure login, users can access their accounts, view balances, make transfers, pay bills, and apply for new products or services. The intuitive interfaces and user-friendly features make managing finances a seamless experience.

24/7 Availability

One of the significant advantages of Citibank’s online and mobile banking is its availability around the clock. Whether it’s early morning or late at night, customers can log in to their accounts and perform transactions or access relevant information. 

The 24/7 availability ensures that banking services are not restricted by traditional business hours, giving customers the freedom to bank at their convenience.

Citibank Customer Service

In addition to the branch and digital services, Citibank provides dedicated customer service to assist customers with their queries and concerns. 

Whether you have a specific question about your account or require assistance with a transaction, Citibank’s customer service team is readily available to help.

Contacting Customer Service

Citibank offers multiple channels for customers to contact their customer service representatives. You can connect with them via phone, email, or secure messaging within online or mobile banking platforms. The bank ensures prompt responses and aims to resolve customer inquiries efficiently.

Service Hours and Channels

Citibank’s customer service operates during extended hours, similar to its extended branch hours. While exact timings may vary, the customer service channels are typically available for a considerable portion of the day, allowing customers to seek assistance beyond regular business hours. 

Check Citibank’s specific customer service hours and channels for the most up-to-date information.

Managing Your Citibank Account

Citibank offers various options for managing your account, ensuring you have convenient access to your funds and can carry out necessary transactions.

Account Access Options

With Citibank, you can access your account through different channels. In addition to online and mobile banking, the bank provides options such as ATM access, debit cards, and even personalized checks. 

These multiple access points ensure you can manage your account according to your preference and convenience.

Transaction and Service Limitations

While Citibank strives to offer accessible banking services, it’s essential to note that specific transaction and service limitations may apply. These limitations are in place to ensure security and protect customers from fraudulent activities. 

It’s advisable to familiarize yourself with any restrictions or regulations specific to your account to avoid inconvenience.

Citibank ATM Services

Citibank’s extensive network of ATMs plays a significant role in providing convenient access to banking services. ATMs offer a range of functionalities beyond cash withdrawals, making them a versatile self-service option for many customers.

ATM Availability and Accessibility

Citibank ATMs are strategically located to ensure easy accessibility for customers. They can be found in various locations, including branches, shopping centers, airports, and other public spaces. 

The widespread presence of ATMs allows customers to withdraw cash, deposit funds, check balances, and even print mini statements, among other services, whenever they need.

Transaction Types and Limits

When using a Citibank ATM, customers can perform a variety of transactions. Apart from cash withdrawals and deposits, some ATMs offer features like transferring funds between accounts, paying credit card bills, or even purchasing prepaid cards. 

It’s important to note that certain transaction limits may apply depending on the type of transaction and the specific ATM.

Citibank Holidays and Closures

Citibank observes public holidays like any banking institution and may be closed on specific dates. These closures are necessary for maintenance, staff training, and regulatory compliance. 

New Year’s DayJan. 1Closed
Martin Luther King Jr. DayJan. 17Closed
Presidents DayFeb. 21Closed
Good FridayApr. 15Open
Easter SundayApr. 17Closed
Easter MondayApr. 18Open
Memorial DayMay 30Closed
Independence DayJuly 4Closed
Labor DaySept. 5Closed
Columbus DayOct. 10Closed
Veterans DayNov. 11Closed
Thanksgiving DayNov. 24Closed
Christmas Eve (daytime)Dec. 24Open (Closes at 3 p.m.)
Christmas DayDec. 25Closed


Citibank understands the importance of providing flexible banking services that align with its customers’ schedules and preferences. With regular and extended branch hours, complete online and mobile banking platforms, dedicated customer service, and an overall ATM network, Citibank ensures accessibility and convenience at every step. 

Whether you prefer in-person assistance, the ease of digital banking, or the versatility of ATMs, Citibank aims to serve your banking needs, keeping you connected to your finances whenever and wherever you need.


Q1. Can I access Citibank’s online and mobile banking services outside regular business hours?

Citibank’s online and mobile banking services are available 24/7, allowing you to access your accounts and perform transactions conveniently.

Q2. What should I do if I have a specific question or concern regarding my Citibank account?

You can contact Citibank’s customer service through various channels, including phone, email, or secure messaging within online or mobile banking platforms.

Q3. Are there any limitations on the transactions I can perform with my Citibank account?

Particular transaction and service limitations may apply to ensure security and protect customers. Make sure to educate yourself about any restrictions specific to your account.

Q4. Where can I find Citibank ATMs?

Citibank ATMs are strategically located in branches, shopping centers, airports, and other public spaces. You can easily find them for cash withdrawals, deposits, and self-service banking needs.

Q5. What should I do if I need to visit a Citibank branch outside regular business hours?

Citibank offers extended branch hours at select locations to those with busy schedules. You can check the specific operating hours of your local Citibank branch for accurate information.